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Sigourney
Support

Frequently asked questions.

Answers to common questions about Sigourney: the free beta, your data, and AI assistant support.

Pricing & Plans

How much does Sigourney cost?
Sigourney is free during the beta: up to 3 stores and 500 products per store, no card needed. If paid plans ever come back, we will tell you well in advance; nothing is charged automatically.
Do I need a credit card to start?
No. Sign up, connect your Shopify or WooCommerce store and publish your catalog. No card and no trial clock.
What do I get each week?
A short email: how often AI search assistants read your products, how many shoppers they sent to your store, and the top fixes for your product data, with where to make each one.
What if I have more stores or products?
Write to hello@sigourney-saas.com and we will raise the limits for larger catalogs during the beta.

General

How does Sigourney decide which products to index?
Sigourney publishes all active products in your connected store, up to 500 per store during the beta. If a store has more, the oldest products are published first. You can hide individual products from your public catalog through the Sigourney connector in Claude.
What happens to my data?
Your product data is stored securely in our database to power AI search indexing, with access isolated per account — only your store sees your data. We never sell or share your data with third parties. For details, see our Privacy Policy.
Which AI assistants does Sigourney support?
Sigourney publishes your catalog as Schema.org JSON-LD on public pages that ChatGPT, Perplexity, Claude, Copilot and Google Search crawlers are allowed to read, and checks every product against what ChatGPT, Google Merchant Center and Shopify Catalog require before they show it. Each assistant decides on its own whether and when to show your products — no tool can guarantee placement.

Still have questions?

Reach out at hello@sigourney-saas.com or connect your store for free today.

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